To book your Canopy Tour and save 15% off the regular price, please use our secure online booking system. Groups of 20 or more receive a 20% discount. From Canada and the US, please contact us at 011 52 (322) 223-0504, call toll-free 1-800-396-9168 or email us at In order to maintain our commitment to all our guests, Los Veranos Canopy Tour operates the following cancellation policy:

• Cruise ship passengers will receive a full refund if the ship does not arrive to port.
• 24 hours prior to excursion date: we will accept date changes but no refunds.
• No shows or late arrivals: no refund.

There is no charge to change the date of your reservation if you notify us more than 48 hours prior to your tour. This can be done by calling us, from Canada and the US at 011 52 (322) 223-0504 or call toll-free at 1-800-396-9168. You may leave a message at our toll-free number, just remember to leave a number we can reach you at. All changes are subject to availability. We are happy to help in any way we can. Please do not hesitate to contact us with any questions or comments. Our phone lines are open Monday through Saturday from 8:00 am to 8:00 pm and Sunday 9:00 am to 5:00 pm CST. If you are unable to contact us during office hours, please send an email with your questions or comments to We’ll get back to you as soon as possible.There is no charge to change the date or request a full refund, 48 hours or more prior to your booked excursion date.